Tagged: COVID

24
May
2020

Pandemic Effects On Kids

This post will be a little off the beaten path from my normal content. I was listening to NPR this morning (this is the related story) and there was a story about the profound non-medical impacts the current pandemic is having on children. Specifically their state of mind and their ability to cope with the isolation required of them.

Listening to this story, it hit home personally as I watch my daughters currently struggle with mental health issues themselves. My youngest daughter has told us repeatedly that she “doesn’t feel like herself” right now. Both My wife and I are convinced that this is because of the social isolation required of her. My oldest daughter is more prone to outbursts, and is also more emotional than she was prior to the pandemic restricting her daily routine. My oldest has been seeing a therapist about these types of issues for a while now and we are actively looking to get my youngest in with a ttherapist as well.

The world is so focused on the direct impact of COVID-19 on those affected but the mental health aspect is only just now starting to be fully understood. Humans are social creatures, no matter how introverted one may be. We need to be able to talk to and make contact with other people to maintain a healthy state of mind. While video chat platforms like FaceTime, Zoom, WebEx, etc. have made it better, they cannot replace in person conversations. Given how long my kids have been away from others, I am not looking forward to the next academic year when they need to return to “normal” school activities. They will be so unaccustomed to what they are expected to deal with that adjusting will be traumatic on its own.

I hope that we all can adjust mentally over the coming weeks and months to whatever will be considered the new “normal.” I especially hope our children will be able to adjust to this as well, especially the younger ones who are still unsure how to process the pandemic as it is today. Only time will tell what the true extent of the trauma caused by social isolation.

13
May
2020

The Work From Home Revolution – COVID Edition

The Verge (alternative source: Buzzfeed News) reports that Twitter is extending its work from home (WFH) allowance “forever” should staff choose to continue to do so. They are the latest technology firm that will transition to a culture that fully embraces working from home. Google also announced that they will allow work from home to continue through the end of 2020 at the very least.

Yes, technology firms are generally the tip of the spear when it comes to adopting forward thinking staffing policies. However, they are a good indicator that there will be a mounting push by staff in other companies and industries to allow for the same type of work location flexibility. What will be interesting to see is how organizations that have historically been resistant to remote work adapt to this new reality. Remote work is no longer seen as a perk and instead it is seen as an expectation by staff. Companies that adapt will attract top-tier talent and retain staff more effectively than those that don’t.

As leaders we must look at our company culture and policies and not dwell in the past. The time is now to change the norms of how and where we work. There has never been a better reason to do.

06
May
2020

How to Create a PR Disaster and Make People Hate You: The Frontier Airlines Story

Ars Technica reports about a recent decision by Frontier Airlines to make people pay to potentially avoid contracting COVID-19 or any other disease really. Frontier’s executive team decided, in their infinite wisdom, to charge people $89 for a guaranteed empty middle seat and at the same time force their PR people to try and explain how this is good for their customers (good luck with that). So while social distancing is mandated in many states, Frontier is going to charge you $89 to comply with that mandate. Rather than being thankful they have any passengers at all, they would rather try and force them to pay more in the hope that they can maintain their health both during and after their flight. Classy.

At a time where the nation and world need companies at their best and most socially responsible, Frontier has decided to head in the opposite direction. I appreciate them reminding me why I have not and will not ever fly their airline willingly. Why not go show them some love for their new policy on their Twitter feed.

23
Mar
2020

Information Security in the Age of COVID-19

The Hacker News is running several interesting articles related to information security and COVID-19 as they relate to emerging threats. Specifically, the threats that a newly mobilized remote workforce faces when many of them have little on detecting threats outside of their normal work environment. While the article referenced specifically touts Cynet’s service offering, the guidance offered is applicable across the board.

Take for example, all of your new remote workers who are receiving all or some of their direction via personal communication channels whether they be phone, SMS, or email. How many of these staff are capable of discerning phishing messages on their personal devices? It is one thing when they have a corporate suite of products assisting them to make these judgement calls, but when they don’t have those can they still be trusted to determine who the bad actors are? In all likelihood the answer is going to be that remote workers are going to be less capable of protecting themselves without new training programs and time to become acclimated to their new reality. COVID-19, however, has made it so there is no time to do so in the face of mandates to have 100% of your workforce out of the office. Introducing new training for these workers about how to protect themselves in this chaotic time is going to be crucial not only for them but also for the well being of the organization as a whole. In addition to training, all information security teams should be looking at how to best to detect unauthorized data loss as well as unauthorized access into corporate networks. It also goes without saying that any remote access solutions should also be protected by two-factor authentication.

Be well, be safe, and secure your networks.